Onyx nail bar alliance fort worth1/7/2024 ![]() I asked for them to be fixed and was basically feeling like a burden for something that was done wrong on the first place! The Bride to Abe’s hands were also being jerked around. I still left a 20% tip but i shouldn’t have. I got charged extra for gel, extra French tips, extra for length and extra for the dip powder underneath and i had them remove the gel bc of how displeased i was. My gel was bubbled up because it was put o n so thick, as well as uneven. I’m in town for my friends wedding, which is tomorrow, and both of our nails are a disappointment. For one, this place was recommended to me from someone who is a regular and sees kelly, but kelly wasn’t there (after an appointment was made requesting her 2 weeks in advance)and they messed up her nails as well. ![]() I usually don’t go to reviews but I wanted to enlighten on my disappointment. ![]() I tried to reason with the other manager once things simmered down and he wasn’t trying to hear me out! I too own a beauty salon in Houston and would never treat any paying customer so poorly! The whole staff was so nasty about the situation and I literally did nothing to receive such disgusting behavior! The police did nothing and I had to leave with my nails like in the picture! Terrible terrible experience. I didn’t leave, we called the police to sort things out. It is beautiful inside and everyone was so nice I got the Aria Harmony pedicure with Kim and it may have been the best pedicure Ive had. Ive tried Left Bank and had a horrible experience, so I gave Aria a try. She then says she doesn’t care if I’m the customer and told the girl doing my nails to stop and I need to leave! MEANWHILE my nails are ruined because she was in the midst of doing them. 110 reviews of Aria Nail Bar 'Im a Skyline orphan after the tech Ive been going to for 4 years left. ![]() She proceeds to tell me i can’t get my nails the way I wanted them and that I have to follow her way, I told her I was a paying customer and to please give me what we agreed on. My other hand was untouched due to the oh so rude lady with the mid length bob comes over and tells her something in their language. When I sat down the lady asked me if I wanted acrylic refill with black shellac, and agreed to do them as she files down all my nails on my right hand as you can see in the pic. I went in for a refill on a set I already had on (white powder). Terrible customer service, extremely rude staff. ![]()
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